Norma Baker graduated from the New Zealand College of Massage (NZCM) in 2002 with a Diploma in Therapeutic Massage and has worked at Takapuna Physiotherapy since then. She offers therapeutic massage which aims to release tension in muscle tissues, relaxation massage to relieve the stresses of everyday life, and lymphatic drainage which reduces oedema (swelling) in tissues.
Norma is a registered remedial therapist with Massage New Zealand, which requires her to undergo annual professional development. She was a tutor in the certificate and diploma courses at the NZCM for 10 years. Norma enjoys cycling, yoga and volunteer guiding on Tiri Tiri Matangi.